Good management practice combines a general knowledge of elevator technology, precise record keeping and routine communications between management and elevator service and inspection personnel. A record should be kept of all maintenance and service calls and passenger complaints.
You may want to design a routine for checking performance during a property walk-through. Items like proper leveling at floors, operation of all call buttons, door tracks clear of debris, proper cab lighting and damage by movers is something that can be quickly done. Beyond that you would want to rely on the experts. Periodic inspections are required by local jurisdictions looking to safe operation.
Load and weight tests are common to all inspections. Clearly, a malfunctioning elevator should be taken out of service immediately. There should be a routine for notifying responding agencies when people get trapped in the elevator, for example during a power outage. In case of a structure fire the elevator should return to the first floor. Signs should be posted advising unit owners to use stairs and not the elevator in case of a fire.
Maintenance contracts are a vital part of keeping elevators running as they should and when they should. It's well to get proposals from several service providers and to analyze each for reputation, scope of the work package and insurance coverage. The workscope should be detailed and should specify with precision just what parts of the equipment are serviced and what is done during the check. An villa lift Log Book should be kept by the service firm and left on site for your review.
If this sounds like a lot of daunting detail and technical background with which you do not feel qualified to cope with, you can hire an elevator consultant. Besides providing inspections, he can review proposals, advise you on revisions and recommend contract award. He could be on call for consultation afterwards.
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